Q: How do I properly measure my window wells?

A: Please click here for detailed instructions on how to measure for a window well cover. 


Q: How do I order a window well cover? 

A: You can order a window well cover directly from our online store. Alternatively, if you're within the Chicagoland area, we can install them for you. 


Q: What if I don't see my window well covers size in the online store? 

A: We can manufacture window well covers to any size or shape. If you do not see a standard size, please use the contact form to receive a free estimate. 


Q: How much weight do your covers hold? 

A: Cover-Rite's custom window well covers are rated to hold over 500lbs, even in subzero temperatures. 


Q: Do the covers come with a warranty?

A: Every window well cover comes with a warranty for the life of the home. 


Q: Is hardware included? 

A: Yes, all of the necessary hardware is included in the packaging, along with detailed installation instructions. 


Q: Are custom covers easy to remove in case of emergency?

A: Absolutely! While our covers are made to fit securely once installed, they can still be removed with ease. To remove a custom window well cover, lift the cover up to detach the spring clips. 



Each window well cover is custom-made to your specifications. It generally takes one week to manufacture an order and up to one week for the shipment to arrive. If you have special rush delivery needs, please contact us and we will do our best to accommodate you. 


Price and Payment

Payment is due in full at the time of order, unless you arrange for local pick-up. 


Return Policy

All Cover-Rite sales are final. Due to the custom nature of our products, they cannot be refunded. In the event that there is an error on the part of Cover-Rite, the original product can be returned and will be replaced with the correct design at no additional charge to the customer. 


Store Locations

Currently our products are sold exclusively online. However, we do take private appointments and arrange for local pick-up in the Chicagoland area. Please contact us at 815.385.4558 or This email address is being protected from spambots. You need JavaScript enabled to view it. to make an appointment. 


Cover-Rite's basement window well covers are made from the highest quality GE Lexan material that is capable of supporting over 500lbs, even in sub-zero climates. Each window well cover is custom-made to ensure a perfect fit for any size or shape window well. All window well covers come with a life-time guarantee! Add security, a finished look to your yard and energy savings with our custom window well covers! Please click here for easy measuring instructions. The sizes listed in our store, only reflect standard sizes. If you do not see your size listed, please click here for a free estimate.